FAQ

What payment methods do you accept?

We currently accept Visa and Mastercard via PayPal. You do not need a PayPal account in order to make a purchase. Simply follow the checkout steps on PayPal’s secure site as you would for any other web order. However, if you do have a PayPal account, payment can be sent directly from your account.

How fast will I receive my order?

You should typically receive your order within 5-10 business days.

Can I change or cancel my order after it has already been placed?

We want you to be completely satisfied with your purchase. However, since we try to turnaround your order in a timely manner, it might be difficult to catch the changes before your items are shipped. If you have a change, please contact zoenationapparel@gmail.com, and we’ll see if we can help. If your order has already shipped, we’ll send you instructions on how to return it.

Will my shirt?

We do not generally sell garments that are pre-washed or pre-shrunk, so a small amount of shrinkage to 100% cotton items is to be expected. However, following the wash instructions on the garment tag will prevent most shrinkage.

What is your return policy?

We want to make sure you are completely satisfied with your Zoe Nation Apparel purchase, so you may return or exchange unworn and unwashed (no exceptions) items within 15 days of the date of purchase. Simply send us an email and let us know why it is that you would like to return the item(s).